Simple feedback tools

Here are three feedback tools that organisations often find useful for collecting and collating data to support their contribution to outcomes.

You’re welcome to use or adapt these in your own work. All of our tools are shared under a Creative Commons licence.

Reflective impact log

Feedback often focuses on the people who benefit from an initiative – and while their views are essential, it’s also important to hear from those delivering the work.

A reflective impact log captures the perspectives of the people involved in implementation. It can help to:

• highlight what went well and where the challenges were.
• capture early insights before other data is available.
• build a fuller description of what was delivered and why.
• shape thinking about what additional data may be needed.

Download a PDF copy of the reflective impact log

Quick feedback form

Breaking feedback collection into smaller, more manageable steps can make it easier to gather responses – especially in busy settings. A quick feedback form allows people to reflect briefly on an activity or event by answering a few simple questions, such as:

Linking to outcomes
Quick feedback forms can also be used to gather responses linked to your outcome map. Ask a question relating to one of the outcomes in your outcome map, rotating through them over time to build a fuller picture of progress.

Collecting feedback at online events

Now that many events and workshops are delivered online, quick feedback still plays a key role.

Collect responses using the chat function. For example, post a question, give people time to type their answer, then ask everyone to press send at the same time – creating what we call a ‘chat-fall’. This gives an instant flow of feedback that’s easy to review afterwards.

Or, post the feedback form on an online whiteboard and invite participants to leave digital sticky notes.